SHIPPING POLICY

We are committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after the order has been successfully placed.

Orders placed on weekends or public holidays will be processed on the next business day.

During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer.

Delivery Times

Estimated delivery times are provided at checkout and may vary depending on the delivery location and shipping method selected.

Delivery times are estimates and are not guaranteed. Delays may occur due to courier operations, weather conditions, public holidays, customs procedures, incorrect delivery information, or circumstances beyond our control.

Shipping Charges

Any applicable shipping charges will be displayed during checkout before the order is completed.

Promotional free-shipping offers may be subject to specific terms and conditions.

Order Tracking

Where tracking is available, tracking information will be provided after the order has been shipped.

Please allow some time for tracking information to become active after the package has been handed to the shipping carrier.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information when placing an order.

We are not responsible for delays or failed deliveries resulting from incorrect, incomplete, or outdated delivery information provided by the customer.

Lost or Delayed Orders

If your order appears to be significantly delayed or has not arrived within the expected delivery period, please contact customer support so that the shipment can be investigated.

Once an order has been handed over to the shipping carrier, delivery is also subject to the carrier's policies and procedures.